Home └Module Odoo Basic Overview for Customer Concierge └Stars Training

Module Odoo Basic Overview for Customer Concierge

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Stars Training

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stars training
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1. What is the main purpose of the 3 stars in the Odoo system?
To track customer feedback To provide visual urgency throughout the process To assign employee performance ratings To sort orders by size
2. How many stars are used in the urgent situations described in the training?
1 2 3 4
3. When should you use the 3 stars during the Quote stage?
For all RFQs regardless of turnaround RFQ with PO for a quick turn of 5 days or less When the customer is new Only when management requests
4. Which of the following is NOT a condition for using the stars during the Order Acknowledgement stage?
Quick turn of 10 days or less Selected “follow lead-time” Standard shipping selected Delivery date equals lead time with no buffer
5. What happens when you click the third star to the right in the system?
Only that star gets highlighted A warning message appears All 3 stars are highlighted A new screen opens